PTI Announces 2012 Web 2.0 Winning Jurisdictions

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 202-626-2456.

Public Technology Institute (PTI) has recognized ten city, county and state governments as the country's leaders in the innovative application of Web 2.0 technologies and civic/social media tools for 2012. These awardees achieved impressive results in citizen engagement, government accountability and operational efficiencies.

Web 2.0 technologies and social media tools for government are increasingly affecting how public institutions function and deliver services. They encourage cross-agency information sharing for improved communications and service delivery, engaging the public in government decision-making and empowering government staff through data access and streamlined processes.

Selection criteria for PTI's Web 2.0 Awards focus on specific tools, goals, participation rates, system integration, standards and policies, interoperability, data access and sharing, channel coordination and performance metrics.

In this second year of the awards program, the Web 2.0 and social media applications demonstrate a new level of centralized access to data, one-stop citizen service and cross-jurisdictional collaboration, including innovative multi-channel use of Facebook and Twitter, mashups and mapping, subscription services and mobile devices.

In addition to awards and use of a special Web 2.0 designation logo, winners will be spotlighted in articles, webinars, conferences, publications and the PTI website to exemplify current trends and best practices in emerging social media technologies as they relate to improved government service and communication.

2012 Web 2.0 State and Local Government Award Winners

StatesCountiesCities
DelawareMontgomery County, MDSan Francisco, CA
MissouriOakland County, MIWest Palm Beach, FL
Utah Boston, MA
California (DMV) Evanston, IL

This program was initiated through support from the Alfred P. Sloan Foundation. It builds on research and outreach that PTI conducted as part of its Citizen-Engaged Communities Designation program, also supported by the Alfred P. Sloan Foundation.

About PTI

Created by and for cities and counties, the not-for-profit Public Technology Institute promotes innovation and collaboration for thought-leaders in government, and advances the use of technology to improve the management and delivery of services to the citizen.

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