• A Roadmap for Success     • Process and Technology Support     • National Recognition

Local governments are challenged today to provide centralized citizen contact centers that effectively utilize new technology for fast, friendly and responsive service.

This seamless service must engage citizens through multi-channels, empower citizens by enabling direct interaction, and then demonstrate accountability through performance reporting, not just for calls but also for service delivery.

Public Technology Institute introduces PublicTechJobs.com, a jobs board that enables local government agencies to reach job seekers looking for technology related positions.

PTI members receive a discount rate on postings or other services they purchase from the site.

How do I get a password on PublicTechJobs.com?

Register at Create Employer Account or Create Job Seeker Account.

How do I know if my job was posted?

Just click on View Jobs.

It includes council and forum news, an events calendar, highlights of PTI projects and publications, and more. Inside PTI is included with your PTI membership.

There can be a silver lining in the dark cloud of the economic climate that technology executives are currently facing. Difficult decisions must be made regarding budgets, staffing and resource allocation.

However, with the difficult times also comes the opportunity for CIOs to develop new strategies for service delivery, to re-examine IT governance models and the role IT plays in the entire enterprise, and to re-tool the IT organization to make it more effective.

CIO Leadership for Cities & Counties: Emerging Trends & Practices is designed to help local elected leaders, city and county managers and chief information officers (CIOs) navigate the major technology, management and policy issues they face in a constantly changing environment.

The book contains 30 chapters by 36 authors that address the transformation of the CIO role; CIO as innovator; IT governance; managing expectations; ‘green IT’, policy, security and more.

This no-charge webinar will review the rules that local governments must follow for the construction and operation of “ready to go” wired and wireless broadband systems, and for providing broadband networks and community support facilities to public safety, schools, libraries, medical and health-care providers, community colleges and job-creating strategic facilities.

By joining this effort, your local government will obtain proven, state-of-the-art grant writing and research services that will push your programs into the next level.

Bonus: FTK full version dongle of your choice included for all 10 students
Course Price: $2,995.00

"Protecting and enhancing the resiliency of the energy sector from natural and human-caused disasters requires local governments to be vigilant and aware of the interdependencies of the system," said PTI executive director Alan Shark. "This guide provides a valuable resource for local governments as they examine and enhance their energy assurance efforts."

Since local governments are on the front line of emergency response, understanding their roles and how they interact with state and federal government is paramount to effective energy emergency response and recovery.

This webinar will explore a GIS portal that provides a single place on the Internet for residents and businesses in Los Angeles County, CA to find information needed to install a solar photovoltaic (PV) system.

Thank You to attendees, presenters, awardees, sponsors, partners and exhibitors at PTI’s Technology Solutions & Innovations Conference & Exposition in San Diego, CA, May 11-14, 2009. Find photos and presentations at the link below.

APCO International Annual Conference & Expo, Las Vegas, NV. Visit PTI at Booth #310.

PTI Executive Director Dr. Alan Shark will be presenting at the Leadership Symposium during this event on August 20.

The Association of Public-Safety Communications Officials (APCO) is the world’s largest organization dedicated to public safety communications.

Many local governments are undertaking implementations of new software applications such as new financial, accounting, billing, and payroll systems hoping to reap cost savings and operational efficiencies. However, without careful planning, these benefits may not be realized.

Officials are invited to participate in this online discussion to ID GIS activities for PTI to focus on in the coming months. Topics that have received interest include:

This webinar will inform local officials about the long-term benefits and near-term realities of hydrogen and fuel cell technologies.

PTI and other leading national organizations have created a list of twelve best practices for local governments to consider for the planning, development and implementation of 311/CRM systems.

Download this item now [PDF]

Local governments are expanding their use of Web 2.0/social networking-type technologies. The reason: to inform the public about issues impacting the community and the public’s quality of life and to encourage collaboration with and engage the public in government decisionmaking.

A national survey of city websites has identified Washington, DC as the top-ranked city in the performance of municipal E-governance. The research study was conducted jointly by the E-Governance Institute, School of Public Affairs and Administration at Rutgers University-Newark, and the Department of Public Administration at San Francisco State University.

The Implementation Guide provides states and local governments with the information that they need to prepare and implement RDEE programs, both individually and as part of a portfolio of programs. It is being released in two phases.

Category One - Solution or Practice

Winner - ACS Government Solutions: Solano 311 Customer Service Center

“Our members continue to push the boundaries of innovation despite the economic environment,” said PTI Executive Director Alan Shark. He presented awards to the winners at the 2009 Technology Solutions & Innovations Conference & Exposition, May 12-14, 2009 in San Diego, California.

Montgomery County, MD: Implementing Configuration Management Practices in GIS

PTI’s Innovation Lab program - a “mark of excellence” - recognizes a local government for the successful deployment of a technology solution or practice.

As the former Deputy Chief Technology Officer (Acting CTO) for the District of Columbia government, he provided leadership for the City’s Wireless Network Operations, Human Services Modernization Program, Citywide Credentialing Project and the National Capital Region’s Interoperable Communications Program. He was appointed in January of 2007 as Interim Chief Technology Officer by D.C. Mayor Adrian Fenty. He continues to support public safety communications in the development of the national 700 MHz network.

Mr. LeGrande began his career with Lockheed Martin as a Software Test and Integration Engineer and Project Manager. He holds a Bachelor of Science degree from Clark Atlanta University.

The opportunity is large. The Energy and Environment Community Block Grant (EECBG) program of the American Recovery and Reinvestment Act of 2009 (ARRA) provides $3.2 billion in federal funding for cities and counties to reduce total energy use and improve energy efficiency nationwide.

The window of opportunity is not. You’ve heard about it in the news, and you know there are funds available to cities and counties just like yours. But how do you get them?