Susan Cable, Strategic Advisor

Susan Cable is the Program Manager for PTI’s Citizen-Engaged Communities Designation Program. She provides expertise in performance management, organizational development, customer call center management and strategic planning, as well as web strategies, design and development.

Susan worked for the City of Corpus Christi for 15 years as director of the E-Government Services and Communications and Quality Management departments, integrating current technologies and effective communications to deliver responsive customer service and improve operational efficiencies. She was responsible for launching the City’s Internet and intranet websites and its centralized Customer Call Center.

06-26-2008