PTI Announces 2011 Web 2.0 Winning Jurisdictions

Members: See detailed descriptions of winning projects at this link.

Public Technology Institute (PTI) and the Alfred P. Sloan Foundation are recognizing 17 city, county and state governments as U.S. leaders in the innovative application of Web 2.0 technologies and civic/social media tools to achieve impressive results in citizen engagement, government accountability and operational efficiencies.

Used effectively, Web 2.0 and civic/social media encourage citizens to take a more active role in local and state government. They provide a platform to streamline government communications and services through knowledge bases, access to networked resources, real-time data communications and reporting, wireless access, multi-media delivery, integrated self-service options, location-based services and cross-agency information sharing.

Following almost a year of research, PTI developed selection criteria for specific tools, goals, participation rates, system integration, standards and policies, interoperability, data access and sharing, channel coordination and performance metrics.

The winners represent diverse communities and applications, including excellent uses, cross-coordination and functionality for Facebook, Twitter, eTown Halls, Mashups and Mapping, Citizen Service Request Portals, Mobile Applications, Live Web Chats, Multimedia Sharing, News and Media Portals and Subscriptions and Alerts, targeted to residents, visitors, businesses and employees.

In addition to awards and use of a special Web 2.0 Enabled designation logo, winners will be spotlighted in a book that addresses current trends and best practices in emerging social media technologies as they relate to improved government services and communications, other publications, webinars, conferences and the PTI website.

2011 Web 2.0 State and Local Government Award winners

Social Media Policies

As part of its research effort, PTI collects government Web 2.0 and social media policies and links. These serve as a resource for other government agencies interested in creating policies to guide their efforts. These materials are available to PTI member governments at this link.

This research and awards project is supported by the Alfred P. Sloan Foundation and builds on research and outreach that PTI conducted as part of its Citizen-Engaged Communities Designation program, also supported by the Alfred P. Sloan Foundation.

About PTI

Created by and for cities and counties, the not-for-profit Public Technology Institute promotes innovation and collaboration for thought-leaders in government, and advances the use of technology to improve the management and delivery of services to the citizen.

05-23-2011     Send a link     Press Room Archives   Web 2.0 / Social Media Awards     Print version