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02-01-2012     Send a link     Topics:  Press Room Archives     Print version

April 23, 2009—Public Technology Institute (PTI) has named Montgomery County, Maryland an Innovation Lab for the county’s implementation of configuration management practices in a geographic information systems (GIS) environment.

PTI’s Innovation Lab program - a “mark of excellence” - recognizes a local government for the successful deployment of a technology solution or practice.

Read more    04-23-2009

Rutgers - SFSU Municipal E-Governance Survey Ranks Washington DC #1

A national survey of city websites has identified Washington, DC as the top-ranked city in the performance of municipal E-governance. The research study was conducted jointly by the E-Governance Institute, School of Public Affairs and Administration at Rutgers University-Newark, and the Department of Public Administration at San Francisco State University.

Read more    05-21-2009

PTI Staff Contact: .(JavaScript must be enabled to view this email address), PTI Executive Director, 202-626-2445.

WASHINGTON, D.C., March 12, 2008 – To provide professional development opportunities to technology executives in city and county government, Public Technology Institute, the University of North Carolina School of Government, Center for Public Technology, and the Florida Institute of Government at Florida State University have partnered to launch the Consortium for State and Local Government Technology Leadership Development.

The consortium has created a national certification and professional development program for public service oriented chief information officers and for those interested in becoming a public service CIO. The program is designed with a core curriculum applicable for senior public sector IT leadership across the nation.

Read more    03-12-2008

Public Technology Institute (PTI) has announced the appointment of Clifford Clarke as Chief Information Officer.

Mr. Clarke is the former CIO with the City of Fort Wayne, Indiana and has a strong background in information technology in both the public and private sectors.

Read more    10-28-2009

WASHINGTON, D.C., September 9, 2008 - A free publication brings new hope to local government officials and utility decision makers trying to ensure that their cities and counties receive broadband services.

The Municipal & Utility Guidebook to Bringing Broadband Fiber Optics to Your Community is a comprehensive guide to the economic and quality-of-life benefits of robust fiber infrastructure. It examines in detail four communities that have successfully deployed fiber-to-the-home (FTTH) services to their citizens and businesses.

Public Technology Institute, a national non-profit technology research organization, is the publisher. The Guidebook is available now for free download from PTI at www.pti.org.

Read more    09-09-2008

Washington, DC, June 23, 2008—Public Technology Institute announces the launch of the Citizen-Engaged Community designation program for city and county governments.

Through this initiative, PTI will encourage more active participation by the public in government performance management and reporting by helping local governments connect, and promote their multi-channel citizen contact and service delivery systems.

Examples include Citizen Relationship Management (CRM) systems, 311 call centers and web portal technologies that local governments use to respond to citizens’ requests for services.

Read more    06-23-2008

Rutgers Global E-Governance Survey Ranks Seoul #1

A global survey of city websites has identified Seoul, South Korea, as the top-ranked city in the performance of municipal e-government. The survey evaluated sites of municipalities worldwide in terms of privacy, usability, content, service and citizen participation and ranked the cities on a global scale.

Read more    07-14-2010

WASHINGTON, DC, July 17, 2008 - A pothole in the street? A loose dog running around the neighborhood? Missed trash pick-up? Every day Americans want or need to make a call to their local government for service or information, but don’t always know where to call.

An emerging technology, 311 service, is making it easier for citizens to connect with their local government when they need help—all through a simple phone call to 3-1-1 or the touch of a button on a government website.

A new group created by several leading organizations has formed to promote the use of and serve as a resource on centralized customer service systems such as 311 call centers, citizen relationship management (CRM) systems and online service requests, to improve local government service delivery and performance.

Read more    07-17-2008