PTI’s CIO Leadership Books are designed to help local elected leaders, city and county managers and chief information officers (CIOs) navigate the technology, management and policy issues they face in a constantly changing environment.
PTI also hosts frequent webinars featuring book authors sharing their insight and expertise on local government technology topics.
04-28-2010 Send a link Topics: CIO Leadership Books Print version
To help local governments navigate the path through eGovernment implementation towards enhanced citizen engagement, Public Technology Institute (PTI) and ITEMS International introduce Beyond eGovernment – Measuring Performance: A Global Perspective.
The book’s 40 contributors from 17 nations demonstrate how eGovernment initiatives – to include Web 2.0 and social media tools and multi-channel public contact services – can benefit from performance measurement.
“Today’s social media and IT tools have many built-in metrics that if properly applied can help governments truly measure the effectiveness of the services they provide,” said Alan Shark, Executive Director of PTI and the book’s co-executive editor. “With this book we provide officials with examples of how these tools are being adopted in government agencies across the globe.”
Read more 05-14-2010
1. Social Media/Web 3.0 in the Public Sector: How to Measure Performance and Gather Business Intelligence
Alan R. Shark
2. Measuring National Portals: A Way to Measure e-Government?
Sylviane Toporkoff, Hervé Rannou, and Sébastien Lévy
3. Beyond E-Governance
Marc Holzer, Aroon Manoharan, and Marc Fudge
Read more 05-14-2010
Dr. Alan R. Shark is the Executive Director/CEO of Public Technology Institute. He is an Assistant Professor at Rutgers University’s School of Public Affairs and Administration.
As an author, lecturer and speaker on technology and applications for most of his distinguished career, Dr. Shark’s experience both balances and embraces the business, government, education and technology sectors.
His previous book Beyond e-Government & e-Democracy: A Global Perspective is available from Amazon.com.
He has been elected as a Fellow of the National Academy of Public Administration (NAPA), as well as Fellow of the Radio Club of America (RCA), and Fellow of the American Society for Association Executives (ASAE).
Dr. Shark holds a doctorate in Public Administration from the University of Southern California’s Washington Public Policy Center.
Dr. Sylviane Toporkoff is partner and founder of ITEMS International, a company specialized on strategic ICT consulting, and full Professor at the University of Paris 8, Institute of European Studies, in France. She obtained her doctorate in Economics from the University of Paris I Pantheon Sorbonne.
Dr. Toporkoff is specialized on international (Europe, USA and worldwide) research and consulting in the area of the Information Society; public policy; economic and strategic international partnerships for industrialists, operators and local authorities; marketing on issues related to e-Business; e-Gov; e-health; local, regional and international development through the use of ICT; e-Democracy; and telecommunications industry regulation.
Dr. Toporkoff is President and founder of the Global Forum/Shaping the Future, a think tank on ICT, which annually assembles international top-level managers of leading companies and organizations, cities and regions since 1992.
Read more 05-14-2010
PTI Staff Contact: .(JavaScript must be enabled to view this email address), Executive Director, 202-626-2445.
"With this important new book, PTI brings much needed advice, support and companionship to the lonely government CIO!"
Bill Schrier, CTO, City of Seattle
CIO Leadership for Cities & Counties: Emerging Trends & Practices contains 30 chapters by 36 authors that address the transformation of the CIO role; CIO as innovator; IT governance; managing expectations; “green IT”, policy, security, legal issues and more.
The authors are leading local government CIOs, former CIOs and experts from the technology sector and academia. Each chapter concludes with talking points or questions to help the reader retain key material.
Read more 04-30-2010
Part One: CIO Leadership & IT Governance
1. CIO Leadership for Cities and Counties: An Evolving Role
Dr. Alan R. Shark
2. The New Frontier of Technology Leadership
Dr. Dena Hurst and Roderic R. Dugger III
3. Chief Information Officers: Leading Through Challenges and Change
Dr. Bruce W. Dearstyne
Read more 04-25-2010
Alan R. Shark
A brief history of the rise of the CIO
Today, no private sector company would consider operating without a Chief Information Officer (CIO) or Chief Technology Officer (CTO) – yet many cities and counties continue to struggle to define what type of technology position best fits their needs and budget, as well as what type of governance structure works best. Local governments only recently began to consider such titles as CIO or CTO.
Read more 04-16-2010
Dr. Alan R. Shark is the Executive Director/CEO of Public Technology Institute. He is an Assistant Professor at Rutgers University’s School of Public Affairs and Administration.
As an author, lecturer and speaker on technology and applications for most of his distinguished career, Dr. Shark’s experience both balances and embraces the business, government, education and technology sectors.
Read more 04-05-2010
By Alan R. Shark, D.P.A. and Sylviane Toporkoff, Ph.D.
Advances in electronic health systems provide great hope in providing citizens with access to health information as never before. To highlight how these systems can reduce costs, minimize mistakes and streamline health care, Public Technology Institute and ITEMS International have released the book eHealth – A Global Perspective.
Its 16 chapters offer insight into electronic health systems and how governments, institutions and businesses use eHealth solutions to improve local health care delivery.
Read more 03-26-2010
PTI Staff Contact: .(JavaScript must be enabled to view this email address), Executive Director, 202-626-2445.
Public Technology Institute (PTI) in cooperation with the National Association for State Chief Information Officers (NASCIO) will publish the book CIO Leadership for States: Emerging Trends and Practices that will showcase the contemporary aspects of state CIO leadership.
This book is based on the highly successful CIO Leadership for Cities and Counties – Emerging Trends & Practices, currently available from Amazon.com. Several universities are using it as a textbook.
Dr. Alan R. Shark, PTI Executive Director and Assistant Professor for Public Affairs & Administration at Rutgers University, will serve as executive editor.
Read more 01-12-2010
Alan R. Shark, D.P.A. & Sylviane Toporkoff, Ph.D., executive editors and contributing authors
With 27 chapters from 44 authors and contributors from ten countries, this exciting book captures the latest in theory and practice in how governments can use the latest technology to reach out to citizens, and the many methods and benefits of doing so.
Paperback: 346 pages, published by Public Technology Institute and ITEMS International: $39.95
Read more 06-30-2008
Beyond eGovernment - Measuring Performance: A Global Perspective
Beyond eGovernment–Measuring Performance: Table of Contents
Beyond eGovernment–Measuring Performance: Author Biographies
CIO Leadership for Cities and Counties: Overview
CIO Leadership for Cities and Counties: Table of Contents
CIO Leadership for Cities and Counties: Free Chapter
CIO Leadership for Cities and Counties: Author Biographies
eHealth Book Examines Progress of Electronic Health Applications Worldwide
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