For the Local Government Technology Professional

PTI’s CIO Leadership Books are designed to help local elected leaders, city and county managers and chief information officers (CIOs) navigate the technology, management and policy issues they face in a constantly changing environment.

PTI also hosts frequent webinars featuring book authors sharing their insight and expertise on local government technology topics.

04-28-2010     Send a link     Topics:  CIO Library     Print version

PTI Staff Contact: .(JavaScript must be enabled to view this email address), Executive Director, 202-626-2445.

"With this important new book, PTI brings much needed advice, support and companionship to the lonely government CIO!"
Bill Schrier, CTO, City of Seattle

CIO Leadership for Cities & Counties: Emerging Trends & Practices contains 30 chapters by 36 authors that address the transformation of the CIO role; CIO as innovator; IT governance; managing expectations; “green IT”, policy, security, legal issues and more.

The authors are leading local government CIOs, former CIOs and experts from the technology sector and academia.

Each chapter concludes with talking points or questions to help the reader retain key material.

Read more    04-30-2010

An Evolving Role

Alan R. Shark

A brief history of the rise of the CIO

Today, no private sector company would consider operating without a Chief Information Officer (CIO) or Chief Technology Officer (CTO) – yet many cities and counties continue to struggle to define what type of technology position best fits their needs and budget, as well as what type of governance structure works best. Local governments only recently began to consider such titles as CIO or CTO.

Read more    04-16-2010

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 937-667-4142.

To help local officials plan for and respond to incidents and emergencies that result in energy outages, PTI has released Version 2.0 of the Local Government Energy Assurance Guidelines.

Published in collaboration with the Department of Energy Office of Electricity Delivery & Energy Reliability (DOE/OE), this publication is available for free at this link.

Communities typically address energy emergencies from a post-disaster response and recovery point of view. The goal of Version 2.0 of the Local Government Energy Assurance Guidelines is to enable these communities to engage in pre-disaster planning and risk reduction. The Guidelines also assist jurisdictions in the recovery phase, in which vital energy sources are restored.

Read more    04-01-2011

A must for elected leaders and public managers wanting to master the art of Web 2.0 and Civic Media, aimed at better engaging citizens and government.

This handy, easy-to-read book is an excellent resource for better understanding how government can use social media tools. It includes discussion of citizen engagement, social media policies and metrics, and legal and ethical considerations.

The book contains the complete texts of the Google, YouTube, Twitter and Facebook terms of service.

07-28-2011     Send a link     Topics:  Chief Information Officers (CIOs)  Citizen Engagement  CIO Library     Print version

Available Now at Amazon.com

Public Technology Institute has published CIO Leadership for State Governments: Emerging Trends and Practices, a book that illuminates the role of the state CIO, and shares leading technology practices and innovative programs in state government.

Published in partnership with the National Association of State CIOs (NASCIO), this is the first book written exclusively by and for the state CIO.

The book contains 26 chapters (328 pages) by 37 authors.

Read more

05-12-2011     Send a link     Topics:  Chief Information Officers (CIOs)  CIO Library     Print version

Alan R. Shark, D.P.A. & Sylviane Toporkoff, Ph.D., executive editors and contributing authors

With 27 chapters from 44 authors and contributors from ten countries, this exciting book captures the latest in theory and practice in how governments can use the latest technology to reach out to citizens, and the many methods and benefits of doing so.

Paperback: 346 pages, published by Public Technology Institute and ITEMS International.

Contents

Part One: Technology and Policy

1. Reconnecting America: The Role of Government with Technology and Policy at the Crossroads    Alan R. Shark

2. Government Architectures
Sylviane Toporkoff, Herve Rannou, Jean-Baptiste Soufron, Sebastien Levy

Read more    06-30-2008

To help local governments navigate the path through eGovernment implementation towards enhanced citizen engagement, Public Technology Institute (PTI) and ITEMS International introduce Beyond eGovernment – Measuring Performance: A Global Perspective.

The book’s 40 contributors from 17 nations demonstrate how eGovernment initiatives – to include Web 2.0 and social media tools and multi-channel public contact services – can benefit from performance measurement.

“Today’s social media and IT tools have many built-in metrics that if properly applied can help governments truly measure the effectiveness of the services they provide,” said Alan Shark, Executive Director of PTI and the book’s co-executive editor. “With this book we provide officials with examples of how these tools are being adopted in government agencies across the globe.”

Read more    05-14-2010

Local government is struggling to continue delivering efficient and effective public services using traditional municipal service delivery structures.

In this new book from Public Technology Institute, an internationally renowned academic and a local practitioner combine insights and experiences to aid stakeholders in assessing public service delivery alternatives.

The authors align the characteristics of each municipal service with the advantages and disadvantages of alternative service delivery mechanisms. Their framework is straightforward and goes well beyond the simplistic assumptions of economies of scale.

Their analysis — leading to a performance-based service delivery framework—casts a critical eye on common misconceptions.

Read more    04-20-2011

By Alan R. Shark, D.P.A. and Sylviane Toporkoff, Ph.D.

Advances in electronic health systems provide great hope in providing citizens with access to health information as never before. To highlight how these systems can reduce costs, minimize mistakes and streamline health care, Public Technology Institute and ITEMS International have released the book eHealth – A Global Perspective.

Its 16 chapters offer insight into electronic health systems and how governments, institutions and businesses use eHealth solutions to improve local health care delivery.

“The health care debate in the U.S. has become polarizing and contentious. But there can be no debate when it comes to showing how effective eHealth systems can be in providing quality health information to patients and enhancing practitioner decision-making,” said Alan Shark, Executive Director of PTI and the book’s co-executive editor.

eHealth – A Global Perspective is one of the Global Perspective series of books from PTI and ITEMS International about technology’s impacts on government service delivery.

About PTI

Public Technology Institute promotes innovation and collaboration for thought-leaders in government, and advances the use of technology to improve the management and delivery of services to the citizen.

About ITEMS International

ITEMS International is an international independent consulting firm based in Paris. ITEMS gathers top-level partners and consultants in Internet, telecom, TV and IT. The company has a strong international expertise based on a large network over all world regions.

03-26-2010     Send a link     Topics:  CIO Library     Print version

Call for Authors

CIO Leadership for Public Safety Communications: A Practical Guide for the Next Generation of Technology Thought Leaders

Author Guidelines and Proposed Sections & Chapters

"Public safety leaders will need to learn and know much more about technology and trends, while technology managers will need to learn much more about leadership and the human element."

Background

The Public Technology Institute (PTI) based in Washington, D.C., supported in part by the Public Safety Foundation of America and with active participation from APCO International will publish a new book in based on the highly successful CIO Leadership for Cities and Counties, currently available from Amazon.com and used by over four universities as a textbook, as well as the just released CIO Leadership for State Governments.

Read more    01-06-2012