The CIO Council is composed of leading-edge Chief Information Officers and telecommunications directors from across the nation.

The council identifies and responds to emerging technology issues sometimes before the marketplace recognizes the opportunity or challenge. For example, the first two local governments to establish a web site in 1994 are longstanding members of this innovative consortium.

Read more    11-02-2006

PTI member governments are invited to apply for recognition as an Innovation Lab, a mark of excellence for the proven, successful deployment of a technology program, practice or strategy.

The Innovation Lab program is different from the annual Solutions Awards because the Lab designation recognizes programs that are broad and comprehensive in scope and requires the applicant to submit a publication-quality case study. Read on for application information.

Read more    05-05-2010

For the Local Government Technology Professional

PTI’s CIO Leadership Books are designed to help local elected leaders, city and county managers and chief information officers (CIOs) navigate the technology, management and policy issues they face in a constantly changing environment.

PTI also hosts frequent webinars featuring book authors sharing their insight and expertise on local government technology topics.

04-28-2010     Send a link     Topics:  CIO Library     Print version

Public Technology Institute
1426 Prince Street
Alexandria VA 22314

Tel 202-626-2400   Toll-Free 866-664-6368   Fax 202-626-2498   .(JavaScript must be enabled to view this email address)

Building Location

PTI is co-located with public-safety associations in Old Town Alexandria. Our office is near the intersection of Prince and South Peyton, and is walkable from the King Street Metrorail station on the Blue and Yellow lines.

12-21-2010     Send a link     Topics:  Contact Us     Print version

.(JavaScript must be enabled to view this email address) is the Executive Director and CEO of Public Technology Institute (PTI). Created by and for city and county governments, PTI is a national, non-profit organization that focuses on technology issues that impact local government and thought-leaders in the public sector.

Dr. Shark’s career has spanned over 28 years as a highly recognized leader in both the nonprofit management and technology fields, with an emphasis on technology applications for business and government. He is an assistant professor at Rutgers University where he teaches a masters level course on technology and public administration.

He is co-author of the book Web 2.0 Civic Media in Action (2011), and an author and Executive Editor of the book CIO Leadership for State Governments: Emerging Trends and Practices (Spring 2011). Dr. Shark also was Executive Editor of the book CIO Leadership for Cities and Counties: Emerging Trends and Practices (2009) as well as Beyond e-Government: Measuring Performance (2010) and Beyond e-Government & e-Democracy: A Global Perspective published in 2007.

His work has been supported by the Alfred P. Sloan Foundation, the U.S. Department of Energy, the United Nations UDESA, OECD and the International Telecommunication Union (ITU).

Dr. Shark has been instrumental in developing one of the first national certification programs for local government CIOs that PTI is offering in partnership with Rutgers University’s School of Public Affairs and Administration (SPAA). This 12-month certification program is designed to help executives develop the necessary skills to be a successful local government CIO, share knowledge and experience with peers and raise their professionalism as technology practitioners.

Before coming to PTI, he was president and CEO of the American Mobile Telecommunications Association. At the Water Environment Federation, he was the associate executive director for marketing and communications, and publisher.

Dr. Shark was elected a Fellow of the National Academy of Public Administration, as well as a Fellow of the American Society of Association Executives and a Fellow of the Radio Club of America. He received a doctorate in public administration from the University of Southern California and the MPA degree from Baruch College in New York.

09-08-2011     Send a link     Topics:  Officers & Directors     Print version

The National League of Cities is the nation’s oldest and largest organization devoted to strengthening and promoting cities as centers of opportunity, leadership and governance.

NLC is a resource and advocate for more than 1,600 member cities and the 49 state municipal leagues, representing 19,000 cities and towns and more than 218 million Americans.

01-13-2010     Send a link     Topics:  Collaborating Partners     Print version

The National Association of Counties (NACo) is the only national organization that represents county governments in the United States. Founded in 1935, NACo provides essential services to the nation’s 3,066 counties.

NACo advances issues with a unified voice before the federal government, improves the public’s understanding of county government, assists counties in finding and sharing innovative solutions through education and research and provides value-added services to save counties and taxpayers money.

09-11-2006     Send a link     Topics:  Collaborating Partners     Print version

The International City/County Management Association is the premier local government leadership and management organization.

Founded in 1914, ICMA’s mission is to create excellence in local governance by advocating and developing the professional management of local government worldwide.

In addition to support for its 8,200 members, ICMA provides publications, data, information, technical assistance, and training and professional development to thousands of city, town and county experts and other individuals throughout the world.

09-13-2006     Send a link     Topics:  Collaborating Partners     Print version

Public Technology Institute actively supports local government executives and elected officials through research, education, executive-level consulting services, and national recognition programs.

As the only technology organization created by and for cities and counties, PTI works with a core network of leading local officials — the PTI membership — to identify research opportunities, share solutions, recognize member achievements and address the many technology issues that impact local government.

Read more    03-01-2011

Alexandria, VA
Altamonte Springs, FL
Ankeny, IA
Arlington County, VA
Arlington, TX
Austin, TX

Read more    12-14-2011

The Sustainability Council offers a combination of experience, skills, and expertise to help local governments:

Read more    09-28-2011

Sustainability Council Chair
Maggie Downey, Assistant County Administrator, Barnstable County, MA.

Vice Chair
Dennis Murphey, Chief Environmental Officer, City of Kansas City, MO.

PTI Staff Contact
.(JavaScript must be enabled to view this email address), Senior Director for Research & Government Services, 937-667-4142.

09-28-2011     Send a link     Topics:  Council Leadership  Sustainability     Print version

The purpose of this forum is to provide governments with awareness and knowledge about the benefits and best practices of Enterprise GIS services. The forum is designed to accommodate the needs and perspective of multiple audiences including elected and appointed officials, management, business users and GIS practitioners.

The PTI staff contact for this council is Dale Bowen, Director for Professional Development, 202-626-2456, E-mail: dbowen@pti.org.

07-31-2006     Send a link     Topics:  Geospatial Information Systems (GIS)     Print version

Chair
Gail M. Roper, CIO
Raleigh, NC

Member, PTI Board of Directors

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 202-626-2456.

08-07-2009     Send a link     Topics:  Council Leadership  Chief Information Officers (CIOs)     Print version

Staff contact: .(JavaScript must be enabled to view this email address), PTI Executive Director, 202-626-2445.

Corporate Partner Introduction [PDF]
Corporate Partner Application [PDF]

PTI Corporate Partners are industry members who network and collaborate with local officials directly concerned with technology in their respective jurisdictions.

As technology-based businesses, they subscribe to PTI’s mission of bringing the benefits of technology to local governments.

Read more    02-02-2012

The Public Safety Technology Council addresses the challenges facing cities and counties as they seek to improve service delivery through the deployment of new public safety technologies.

Chair
.(JavaScript must be enabled to view this email address)     Biography
Director, Guilford Metro 9-1-1
1201 Coliseum Blvd.
Greensboro, NC 27403
336-373-2122

PTI Staff Member
.(JavaScript must be enabled to view this email address), Assistant Executive Director for Research and Government Services

03-03-2010     Send a link     Topics:  Council Leadership  Public Safety Technology     Print version

Facilitator
Alan Leidner, Senior Associate, Booz Allen Hamilton
PTI Strategic Advisor

PTI Staff Member
Dale Bowen, Director of Professional Development, 202-626-2456

08-01-2006     Send a link     Topics:  Council Leadership  Geospatial Information Systems (GIS)     Print version

12-18-2009     Send a link     Topics:  Council Leadership  Web Management & E-Government     Print version

PTI President Emeritus

Costis Toregas served as PTI’s CEO for 18 years, 32 in all with PTI. He is a Fellow and the chair of the National Academy of Public Administration’s standing panel on Social Equity in Governance.

He is an adjunct faculty member in the school of Public Policy and Public Administration at George Washington University (GW), a Lead Research Scientist in the GW Department of Computer Science, and a founder and principal of the Global Consortium for Sustainable Solutions.

Dr. Toregas holds Ph.D and M.S. degrees in Environmental Systems Engineering and a B.S. in Electrical Engineering from Cornell University.

In Search of the Big Idea is a reflection on Dr. Toregas’ career, as published in Government Technology magazine.

02-11-2011     Send a link     Topics:  Strategic Advisors     Print version

PTI Staff Contact: .(JavaScript must be enabled to view this email address)

PTI Technology Matters is a free twice-monthly E-mail summary of technology news from around the Web. It is focused on PTI members’ interests, including telecommunications and IT; web and E-government; sustainability; public safety and GIS.

Review a back issue at this link. To subscribe, use this link. Each issue includes an unsubscribe link.

We may close your subscription if we receive an error from your address, such as “Mailbox full” or “Message rejected as spam.” Please ensure that your location accepts E-mail from pti.org and e2ma.net.

02-02-2012     Send a link     Topics:  FREE Technology Matters Newsletter     Print version

Questions about membership? Please contact .(JavaScript must be enabled to view this email address), Assistant Executive Director for Research & Government Services, 937-667-4142.

03-26-2010     Send a link     Topics:  Membership     Print version

All municipal and county governments are welcome to become PTI members.

When a jurisdiction joins PTI, all officials and staff have access to the benefits of membership listed on this page.

Download the Jurisdiction Membership Application [PDF].

PTI's annual Technology Support Services are based on U.S. Census City and County estimates of jurisdiction population.

Read more    02-25-2011

These leading organizations are Nonprofit Partners of Public Technology Institute:

08-12-2011     Send a link     Topics:  Nonprofit Partners     Print version

Where is the members-only section?

There is no members-only section. Instead, material for members only appears in several places on the site. Non-members can usually view a brief summary or introduction. Members can login to view the entire material.

How do I login to this site?

You will only be asked to login if you attempt to view member-only material.

At that time, you will see a Member Login Required page, where you can enter your username and password.

How do I get a username and password?

We assign a username and password to our main contact person at the jurisdiction or organization that joins PTI. We can assign login privileges to additional eligible personnel upon request.

If you are employed by a PTI member, but do not have your username and password, please contact the .(JavaScript must be enabled to view this email address).

My username and password don’t work with the discussion archives (mailing lists).

These require separate usernames and passwords. See this link.

09-23-2011     Send a link     Topics:  Help     Print version

Staff Contact: .(JavaScript must be enabled to view this email address)

PTI presents PublicTechJobs.com, a jobs board that enables local government agencies to reach job seekers looking for technology related positions.

We continuously promote this job site across the web. Members of PTI receive a discount on postings and other services they purchase from the site.

How do I get a password on PublicTechJobs.com?

Register at Create Employer Account or Create Job Seeker Account.

How do I know if my job was posted?

Just click on View Jobs.

10-27-2010     Send a link     Topics:  Jobs Board     Print version

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 202-626-2456.

City and county travel and training budgets are being cut, and in many cases eliminated. During today’s climate of “do more with less,” local government executives and technology practitioners, perhaps now more than ever, need access to educational programming via their desktop.

GoGovTV meets that need! GoGovTV is the online technology education and training series for local governments.

Read more    10-25-2010

Some PTI recorded webinars are .WMV files for use with such applications as the Windows Media Player or the VLC Player.

Other PTI webinars are available through Cisco WebEx. These require the WebEx player.

Download Presentations

For some webinars, we provide PDF files of the presentations made. Download these PDF files to your own computer or network, then open them in Adobe Reader or compatible viewer software such as Foxit Reader, Apple Preview or Evince.

12-16-2011     Send a link     Topics:  Help  2011 Events  2010 Events  2009 Events  2008 Events  2007 Events     Print version

PTI is a partner of ENERGY STAR, the Environmental Protection Agency (EPA) program that helps us all save energy and money with tested and proven energy-efficient products and practices.

Through ENERGY STAR, EPA delivers no-cost tools and resources to help governments, organizations and businesses reduce energy use, save money, and help fight global climate change.

Local governments grapple with tightening budgets, but nearly one-third of the energy used to run typical government buildings goes to waste. EPA provides local governments a proven energy management strategy and tools to demonstrate their environmental leadership.

For any local government looking to reduce greenhouse gas emissions within its jurisdiction, it is imperative that officials pay special attention to the buildings in the community. Opportunities to reduce the emissions in buildings are significant, since as much as 30% of the energy consumed in commercial buildings is often used unnecessarily or inefficiently.

03-09-2011     Send a link     Topics:  Energy Star     Print version

You are viewing an ExpressionEngine website, with appearance and function customized by PTI.

The site comes to you from Engine Hosting of Minneapolis, MN.

Please direct any site-related inquiries to the webmaster.

12-18-2009     Send a link     Topics:  Help     Print version

PTI Staff Contact: Alan Shark, 202-626-2445.

PTI made history when it became prime contractor for the first comprehensive wireless project in Corpus Christi, Texas. Today PTI sees broadband deployment as one of the most critical issues to face local government – whether public or private network, wireless or wired, for public safety or for the public at large, or for internal governmental operations.

Read more    11-30-2006

Local government advocates for enterprise geographic information systems (E-GIS) are often vigorously challenged by budget managers and elected officials to justify their proposals.

Faced with the demand to document benefits, proponents seeking to quantify or estimate E-GIS benefits can have a difficult time coming up with reliable and convincing numbers.

The purpose of this assemblage of support documents is to give GIS managers at the local government level help in justifying funding for the development, enhancement and maintenance of E-GIS systems.

Members: Read more    11-07-2007

Holiday Inn Chicago Mart Plaza (0.30 miles)
350 W. Mart Center Drive
Chicago, IL 60654
312-836-5000

W Chicago City Center (0.39 miles)
172 W. Adams Street
Chicago, IL 60603
312-332-1200

Hotel Allegro (0.40 miles)
171 W. Randolph Street
Chicago, IL 60601
312-236-0123
Reservations: 800-643-1500

Club Quarters (0.40 miles)
111 W. Adams
Chicago, IL 60603
312-357-6400

Crowne Plaza (0.50 miles)
733 W. Madison
Chicago, IL 60661
Reservations: 800-496-7621
312-829-5000

Hotel Burnham (0.65 miles)
1 W. Washington Street
Chicago, IL 60602
312-782-1111
Reservations: 877-294-9712

Renaissance Chicago Hotel (0.79 miles)
One W. Wacker Drive
Chicago, IL 60601
312-372-7200

Holiday Inn & Suites Downtown (0.70 miles)
506 W. Harrison Street
Chicago, IL 60607
312-957-9100

Palmer House Hilton (0.88 miles)
17 E. Monroe Street
Chicago, IL 60603
312-726-7500
Hotel Sax (0.93 miles)
333 North Dearborn
Chicago, IL 60610
312-245-0333
Reservations: 877-569-3742

07-30-2008     Send a link     Topics:       Print version

Contact: Kristy Jeffries
Phone: 703-310-1200
E-mail: kjeffries@sarnoff.com
1100 Wilson Blvd
Suite 2800
Arlington, VA 22209
Sarnoff Corporation

Profile:

Sarnoff Corporation delivers vision, video and semiconductor technology innovations that empower government and commercial clients to see/sense, understand and control complex environments.

Founded in 1942 as RCA Laboratories, Sarnoff makes continuous breakthroughs in real-time video processing for defense, security and surveillance; ICs, lasers, imaging and sensing devices and end-to-end video solutions. Sarnoff is a subsidiary of SRI International.

04-23-2009     Send a link     Topics:  Site     Print version

This is the symbol for newsfeeds, often called syndicated content or RSS (Really Simple Syndication)—timely headlines published by a website in the XML language.

To read newsfeeds, you need a newsreader—also called a feedreader or aggregator.

It collects feeds from the sites you have subscribed to and displays the news they contain.

Subscribe to the PTI Newsfeed (This is an RSS 2.0 link for use in your newsreader.)

For Windows, try the FeedDemon feedreader. On Mac, try NetNewsWire. On Linux, we use Liferea. Google Reader is a free online feedreader.

Learn more at the official U.S. RSS page.

09-23-2011     Send a link     Topics:  Help     Print version

The PTI Board of Directors is composed of nine seats. Each of PTI’s sponsoring organizations is eligible to hold one seat on the Board.

Five seats are for representatives of the PTI local government membership and one seat for an industry representative.

PTI Board Chairman
Brian O´Neill
City Councilman, Philadelphia, PA

Brian J. O’Neill is now serving his eighth term on the Philadelphia City Council. He also serves as the Chair of the City Council’s Technology Committee.

The son of a Philadelphia police officer, Councilman O’Neill is a graduate of Saint Joseph’s University (1971) and Widener University Law School (1975). Prior to his election in 1979, he worked as a juvenile probation officer, a law clerk in the Court of Common Pleas and an attorney in private practice.

Mark A. Johnson, CAE
Executive Director, North Dakota Association of Counties (NDACo)
Representing the National Association of Counties (NACo)

Mark Johnson has been the executive director of the NDACo since 1983. He received the North Dakota Leadership Award in 1992. He has served on the National Association of Counties (NACo) Board of Directors, and currently serves on the Finance Committee and Information Technology Committee.

Mr. Johnson is also the president of NDACo Resources Group, a for profit subsidiary of the NDACo delivering technology to public and private clients in North Dakota.

Mr. Johnson is a Certified Association Executive (CAE) and an active member of the American Society of Association Executives. He received the Top 25 Doers, Dreamers and Drivers Award from Government Technology Magazine in 2004.

Michael Armstrong
Chief Information Officer, Municipal Information Systems
Corpus Christi, TX

Michael Armstrong has been a long-time supporter of PTI. He led the CIO Council for four years and has served on the PTI Board of Directors for five years. He has more than 25 years in Information Technology, including leadership posts in Lexington, KY, Des Moines, IA and San Antonio, TX.  He has led Des Moines and Corpus Christi to top national rankings.

Armstrong is a PTI Fellow, has received the PTI Distinguished Service Award and the Distinguished Information Service Award from the American Institute of Technology Professionals. 

Curtis Clark
IBM Global Director of Regional and Local Government Services
Washington, D.C.

Curtis Clark works with public officials throughout the world, focusing on emerging trends and directions in the public sector and developing strategies that government leaders can implement to drive innovation throughout their organizations. He is responsible for IBM’s Institute for Electronic Government in Washington D.C.

Before joining IBM, he held various positions with the State of North Carolina for over 17 years. Mr. Clark holds a B.A. degree in Political Science from the University of North Carolina at Chapel Hill and is a Certified Public Accountant.

Gail Roper
Chief Information Officer
Raleigh, NC

Gail M. Roper has over 28 years experience in the technology industry in the public and private sectors. She is the first chief information and community relations officer for Raleigh - a city that Forbes magazine ranked as “America’s Most Wired City” in 2010.

She previously served as CIO for the City of Austin, TX and the City of Kansas City, MO. She has received the Distinguished Professional of the Year and Administrator of the Year award from the American Association of Public Administrators; the 2006 Black Family Technology Present Day Technology Leader award, the Technology Leadership Award from Public Technology Institute, the In the Arena award from the Center for Digital Government, and the Government Technology Top 25 Doers, Dreamers and Drivers award.

She is on the board of directors for Southeast Raleigh Assembly, Inc. and PTI, and is the Chair of PTI’s CIO Council, whose members includes 90 public sector CIOs and IT directors. Gail Roper is a 2010 PTI Fellow, recognizing her leadership and commitment to local government service.

PTI Treasurer
Christopher J. Brady
City Manager
Mesa, AZ

As Mesa City Manager, Christopher Brady is the chief operating officer of the 39th largest city in the U.S.

Prior to joining Mesa, Mr. Brady was Assistant City Manager for the City of San Antonio, Texas. He previously served as Acting City Manager and Assistant City Manager for the City of Bellaire, Texas. Mr. Brady also was a financial analyst and management analyst for the City of Houston, and completed an internship in the Mayor’s Office in Provo, Utah.

He holds degrees in public administration and political science from Brigham Young University.

PTI Board Secretary
Brian Moura
Assistant City Manager, San Carlos, CA

Mr. Moura joined the City of San Carlos in 1986 following seven years with the City of Hayward and earlier positions with Contra Costa County, the San Mateo County Office of Education and the City and County of San Francisco.

In addition to serving as Assistant City Manager in San Carlos, he has also simultaneously served as the City’s Finance Director & Human Resources Director, Finance Director, Parks & Recreation Director and as Interim City Manager in 2005.

Mr. Moura has a B.A. degree from the University of California at Berkeley and a Masters Degree in Public Administration from California State University, Hayward.

06-03-2011     Send a link     Topics:  Officers & Directors     Print version

	Dr. Alan R. Shark Executive Director Phone: 202-626-2445 E-mail: .(JavaScript must be enabled to view this email address)    Dr. Shark's biography
	Dale Bowen Assistant Executive Director for Program Development Phone: 202-626-2456 E-mail: .(JavaScript must be enabled to view this email address)
	Ronda Mosley Assistant Executive Director for Research & Government Services Phone: 937-667-4142 E-mail: .(JavaScript must be enabled to view this email address)
	Clifford Clarke Chief Information Officer Phone: 202-626-2442 E-mail: .(JavaScript must be enabled to view this email address)
	Susan Cable Program Manager, Citizen-Engaged Communities Phone: 281-277-3238 E-mail: .(JavaScript must be enabled to view this email address)
	Leonard Scott Director of Public Safety Technology Programs E-mail: .(JavaScript must be enabled to view this email address)
	Natasha Bragg Grants Coordinator Phone: 202-626-2467 E-mail: .(JavaScript must be enabled to view this email address)
	Bennett Kobb Director of Online Services Phone: 202-626-2443 E-mail: .(JavaScript must be enabled to view this email address)
	Bettsie Boyd Director of Finance and Administration/Controller Phone: 202-626-2461 E-mail: .(JavaScript must be enabled to view this email address)
	Sue Curtis Office Support Manager Phone: 202-626-2432 E-mail: .(JavaScript must be enabled to view this email address)

01-09-2012     Send a link     Topics:  Contact Us  Staff     Print version

PTI Staff Contact: .(JavaScript must be enabled to view this email address), PTI Executive Director, 202-626-2445.

Technology Management Support and Technical Assistance for Local Governments

Local governments face many similar problems. Why reinvent the wheel each time you establish a new program or explore new uses of technology? It makes sense to tap into the experience and hindsight of local government peers and industry professionals who have confronted a similar situation, saving your organization time, money, and staff effort.

Read more    06-01-2007

PTI Staff Contact: .(JavaScript must be enabled to view this email address), Executive Director, 202-626-2445.

These services are priced on a project scope basis.

Broadband Strategic Assessment and Engineering Services

PTI can provide assistance to local governments that are exploring initiatives in the community broadband/wireless arena. PTI can help you:

• Define your broadband project vision as it relates to the needs specific to your community stakeholders
• Develop project costs, ROI models, and financing mechanisms

Read more    05-08-2009

Privacy

When you visit www.pti.org, the site recognizes your domain name, IP address, web browser, computer operating system and member login credentials, if applicable. We use this data to manage the site.

Read more    09-23-2011

PTI member officials participate in research Councils and Forums, and share information and experiences, best practices and lessons learned through E-mail discussion lists, meetings and the development of publications.

Councils and Forums cover these areas:

• Chief Information Officers (CIOs)
• Public Safety Technology
• Sustainability
• Geospatial Information Systems (GIS)
• Web Management & E-Government

What does this mean for me?

Read more    05-14-2008

To assist local governments in accomplishing their goals, we have designed these service offerings:

Technology Management Consulting: Provide local governments with strategic and technical guidance with a team of industry experts.

Executives-On-Loan: These teams bring together officials who have addressed similar problems to share their insights and make recommendations in a particular problem area.

Surveys: Can be designed to help you define your most pressing constituent service delivery issues, identify key barriers to technology implementation, examine internal service issues and determine customer needs.

What does this mean for me?

Read more    02-27-2007

PTI members have exclusive access to publications, Council reports and local government documents via member-only materials on this website.

Members are also invited to participate in pilot demonstration projects designed to test new technologies and practices for the public sector.

What does this mean for me?

Read more    02-26-2007

At PTI’s annual Technology Leadership Conference, elected officials, appointed officials and representatives from the technology industry come together to network, share best practices and learn about the latest technology issues and innovations that will affect local governments.

PTI’s GoGovTV webinars provide governments with a remarkably cost-effective education and training service.

Recognizing that the function of the local government CIO is expanding and the skills that the CIO needs to be an effective leader are changing dramatically, PTI has established a certified government CIO program (CGCIO™) in conjunction with Rutgers University’s School of Public Affairs & Administration.

What does this mean for me?

Read more    02-01-2012

PTI’s Awards & Recognition programs highlight what leading local governments are doing. Programs include:

Technology Solutions Awards recognize city and county governments that can demonstrate how they have applied technology to improve the delivery of services to constituents, reduced costs or generated new revenues.

Innovation Lab recognition is a "mark of excellence" for the proven, successful deployment of a technology solution or practice. PTI members are invited to apply for this recognition throughout the year.

What does this mean for me?

Read more    02-22-2007

PTI Platinum Corporate Partner

Contact: .(JavaScript must be enabled to view this email address)
Vice President, State/Local Government & Education Markets

Read more    04-09-2011

The Municipal & Utility Guidebook to Bringing Broadband Fiber Optics to Your Community is a free, comprehensive guide to the economic and quality-of-life benefits of robust fiber infrastructure. It examines in detail four communities that have successfully deployed fiber-to-the-home (FTTH) services to their citizens and businesses.

“This guidebook helps government leaders build a strong case for investing in FTTH infrastructure,” said Alan Shark, Executive Director of PTI. “With thorough analysis, interviews and painstaking research, it sets forth strategies that, if followed, will help American communities whose broadband needs are not being met by current market dynamics to prosper in the information age.”

Read more    09-09-2008

Here are some topics you’ll find in PTI’s CIO Council, Web-eGovernment and other discussion lists. PTI jurisdiction members can participate in and view archives of these discussions.

• Indemnification of E-mail hosting vendors
• Costs of CAD implementation for large cities
• ROI measures to justify IT projects and expenditures
• City regulations on use of cellular phones and approval of phone requests
• Use of iPads by elected leaders and staff
• Civic/Social Media Specialist certification
• Upgrades to 911/311 services to accept photos and video
• Terms of Service agreements between social media providers and jurisdictions
• Tools to track procurement and contract compliance trends
• Handling online registration & payment during peak loads
• High-level metrics for a city IT organization
• Advertising on municipal websites
• Branding and ways to promote what IT does throughout your enterprise
• Policy, procurement, contracting standards and risk management of externally hosted technology solutions (SaaS, Cloud, etc.)
• Executive dashboards
• Use of the Balanced Scorecard on technology platforms
• Potential cost savings of E-mail, office software and storage outsourced to large cloud providers

11-29-2010     Send a link     Topics:  Member Discussions     Print version

PTI Staff Contact: .(JavaScript must be enabled to view this email address), Executive Director, 202-626-2445.

"With this important new book, PTI brings much needed advice, support and companionship to the lonely government CIO!"
Bill Schrier, CTO, City of Seattle

CIO Leadership for Cities & Counties: Emerging Trends & Practices contains 30 chapters by 36 authors that address the transformation of the CIO role; CIO as innovator; IT governance; managing expectations; “green IT”, policy, security, legal issues and more.

The authors are leading local government CIOs, former CIOs and experts from the technology sector and academia.

Each chapter concludes with talking points or questions to help the reader retain key material.

Read more    04-30-2010

The efforts of Santa Clara County, CA to charge high fees for public access to its GIS basemap culminated in a court-ordered, $500,000 payment to a citizens’ organization that sued the county.

A copy of a key 2009 court decision in this case is available at the link below.

Members: Read more    10-20-2009

PTI and the International Municipal Lawyers Association (IMLA) presented this webinar on February 3, 2010.

In 2010 IMLA and PTI offered four web seminars on the policy implications of the use of Web 2.0 and social media tools by city and county governments.

This first session in the series served as a primer on social networking.

With: Dr. Alan Shark, Executive Director, PTI; Chuck Thompson, Executive Director, IMLA; Dave Molchany, Deputy County Executive, Fairfax County, VA

Download this webinar in .WMV format

See also: Fairfax County, VA Web & Social Media Policy.

02-03-2010     Send a link     Topics:  2010 Events     Print version

These presentations from PTI’s 2010 Technology Solutions & Innovations Conference are available for download.

Fairfax County’s Approach to Social Media by Gregory Scott, Director, E-Government & Technology Architecture, Fairfax County VA

Washtenaw County Web 2.0 Tools by Andy Brush, Webmaster, Washtenaw County MI

Enterprise Cyber Security: Threats, Concerns & CNCI by Eric J. Eifert, VP Cyber Defense Division, ManTech Mission, Cyber & Technology Solutions

Cyber Security, Securing the Enterprise by Keith Young, Security Officer, Montgomery County MD

Members: Read more    03-31-2010

PTI presented this webinar on May 18, 2010.

This webinar presented the long-term benefits and near-term realities of hydrogen and fuel cell technologies.

Ronda Mosley, Assistant Executive Director for Government Services, PTI
Jim Zoellick, Senior Research Engineer, Schatz Energy Research Center, Arcata CA
Peter Lehman, Director, Schatz Energy Research Center, Arcata, CA

Download this webinar in .WMV format

05-19-2010     Send a link     Topics:  2010 Events     Print version

PTI presented this webinar on May 6, 2010.

This webinar focused on how to better manage and execute the implementation of technology projects in local government agencies.

It was sponsored by PTI’s Public Safety Technology Council.

Leonard Scott, Director of Public Safety Technology Programs, PTI
Kent Koehler, MBA, PMP, Sr. Project Manager, Division of Information & Operations, Sedgwick County KS

Download this webinar in .WMV format

05-06-2010     Send a link     Topics:  2010 Events     Print version

PTI presented this webinar on May 4, 2010.

Transparency promotes accountability and provides information for citizens about what is happening inside their local government. A major initiative of the federal government, the push to promote transparency in city government is gathering steam.

This webinar by the National League of Cities and PTI examined the technology tools and practices city governments are using to provide real-time information to citizens.

Kevin Kramer, Councilmember, City of Louisville, KY and Chair, NLC Information Technology and Communications Policy Committee
Brian Moura, Assistant City Manager, City of San Carlos, CA
Bill Schrier, CTO, City of Seattle, WA

Download this webinar in .WMV format

05-04-2010     Send a link     Topics:  2010 Events     Print version

PTI and the National Association of State Chief Information Officers (NASCIO) presented this webinar June 16, 2010.

Four-day work schedules have become one cost-effective tool that serves employees during these challenging times and helps cities and maintain or improve access to services.

Officials from the State of Utah, the first state to implement a four-day work week, highlighted what they have learned since their program started in 2008. The City of Mesa pilot-tested a four-day work week in 2009 and implemented its program in 2010.

Read more    06-15-2010

PTI presented this webinar on June 10, 2010

This webinar focused on community-scale wind projects.

Alyssa Rosen and Charles McClelland, The Cadmus Group
Ronda Mosley, Asst. Exec. Director for Research and Government Services

Download this webinar in .WMV format

05-25-2010     Send a link     Topics:  2010 Events     Print version

PTI presented this webinar on July 6, 2010.

Federal agencies are increasingly scrutinizing ARRA reports, and the ARRA audit is new for many.

This webinar covered how to avoid having your reports flagged by agency reviewers, what auditors look for during the ARRA audit, and what documentation you’ll need to demonstrate that you’re on top of the reporting process.

With: Ronda Mosley, PTI Assistant Executive Director for Research and Government Services; and John Cimral, Fedarra CEO & Founder

Download this webinar in .WMV format   Slides available on request.

07-08-2010     Send a link     Topics:  2010 Events     Print version

PTI and APCO International presented this webinar July 20, 2010.

NG9-1-1 has the potential to transform the public safety landscape. It requires GIS as a core database, increasing the need for data accuracy and reliability.

This webinar focused on many of the pitfalls, challenges and opportunities with NG911/GIS and the cost sharing and partnership opportunities with entities beyond 911 using the same GIS data.

With: Wesley Reid, Vice Chair, PTI Public Safety Council and Director, Guilford County, NC Metro 9-1-1, Rachel Bello, Network Administrator, GM911; Vice-Chair, NENA Next Generation Integration Committee; APCO Emerging Technologies Committee and Marc Berryman, 911 Services Director, DDTI; Chair, NENA Next Generation Integration Committee; Co-Chair, NENA Next Generation Data Development Committee.

Download this webinar in .WMV format

07-20-2010     Send a link     Topics:  2010 Events     Print version

PTI presented this webinar on August 18, 2010.

PTI thanks Microsoft, the IBM Institute for Electronic Government and Red Hat for their support of the Virtual Summit on Apps for Local Government.

This webinar looked at the opportunities that apps (for mobile as well as non-mobile devices) can provide to open up new channels of communication and dialog with the public. New York City and Lenexa, KS highlighted the apps and tools they have in place to improve citizen engagement.

Download PDF presentations:

New York City Open Data, Online & Apps     Apps in Local Government: Lenexa, KS

08-18-2010     Send a link     Topics:  2010 Events     Print version

PTI Fellows Program contact: .(JavaScript must be enabled to view this email address), Executive Director, 202-626-2445.

The 2011 Class of PTI Fellows recognizes four outstanding individuals who have committed their careers to service, leadership and the advancement of technology in city and county government.

Who Is A PTI Fellow?

• A PTI Fellow is recognized as having played a major, positive role in furthering the use of technology for the public good.
• A PTI Fellow has served or currently serves in the public sector.
• A PTI Fellow is willing to share insight with local government officials through the framework of the PTI Fellows program. This includes contributing to PTI publications and educational programs.

A new Class of PTI Fellows is announced every year. Nominations for each class of Fellows are made by the PTI Executive Director to the PTI Board of Directors each summer for public release in the fall.

"I congratulate the 2011 Class of PTI Fellows for their contribution to public service. These four individuals join the 2010 Class and all serve as inspiration to others for their long record of promoting technology innovation and collaboration," said Alan Shark, Executive Director of PTI.

The 2011 PTI Fellows

MICHAEL ARMSTRONG

Michael Armstrong is the Chief Information Officer, Municipal Information Systems for Corpus Christi, Texas and is a long-time supporter of PTI. He led the CIO Council for four years and has served on the PTI Board of Directors for five years.

He has more than 25 years in Information Technology, including leadership posts in Lexington, KY, Des Moines, IA and San Antonio, TX. He has led Des Moines and Corpus Christi to top national rankings.

Mr. Armstrong has received the PTI Distinguished Service Award and the Distinguished Information Service Award from the American Institute of Technology Professionals.

JACK CLEGG

Jack Clegg is Director of Information Technology Services for Johnson County, Kansas. He has been in the IT business for over 30 years. Before joining Johnson County, he was the Director of IT for Kent County, Michigan, and Warren County, New Jersey.

Prior to his entry into the public sector, he held various management, supervisory, and technical positions in the manufacturing, distribution, chemical and pharmaceutical industries. Jack holds a Bachelor of Arts degree in Business Administration from William Paterson College, Wayne, NJ, and is accredited by many professional organizations.

STEPHEN R. FERGUSON

Stephen is the CIO of the City of San Jose California – the "Capital of Silicon Valley" and the 10th largest city in the U.S.

He has served as a CIO/Public Administrator for 37 years. His public sector career started in 1974 as the IT Manager for a small Colorado city. He has also served as the CIO for the Florida Department of Transportation, the City of Oakland, the Metropolitan Water District of Southern California, Sacramento County, the City of Sacramento, and as Vice President for Government Consulting with MAXIMUS.

During his career, his leadership skills have been tested by a major hurricane (1985), the Loma Prieta Earthquake (1989), and the Oakland Hills firestorm (1991). He has directed the implementation of many new business systems in his career including 11 ERP implementations, 6 utility billing systems, and many, many others.

DOUGLAS YODER

Douglas Yoder is Deputy Director of the Miami-Dade, Florida Water and Sewer Department, the largest utility in the southeastern United States and one of the largest utilities in the country. His specific responsibilities include oversight of planning, regulatory compliance, and capital improvements.

Dr. Yoder has worked in several capacities with Miami-Dade County over the past 40 years, with particular water resource management experience in the Department of Environmental Resources Management for more than 28 years. He was instrumental in developing the County's wellfield protection program, the first large scale local government program to link land use management with ground water protection. He also guided development of the County's brownfield program, to facilitate productive reuse of industrial and commercial properties, and the County's climate change program to limit greenhouse gas emissions and the many adverse consequences that may occur due to climate change.

Dr. Yoder served for 8 years on the National Drinking Water Advisory Council that advises the Environmental Protection Agency on drinking water policies, is past chair of the Florida Local Environmental Resource Agencies (FLERA), past president of the South Florida Chapter of the American Society for Public Administration, past chair of the Public Technology Institute's Sustainability Council, currently represents the Department on the Water Resources Advisory Commission, advising the South Florida Water Management District on water management policy, and served on the EPA Climate Ready Utilities Working Group to advise the National Drinking Water Advisory Council.

He serves on the Association of Metropolitan Water Agencies Climate Change Committee, the Water Research Foundation's Expert Panel on Climate Change, chairs WRF's Tailored Collaboration Review Committee, and sits on the Water Environment Research Foundation's Paul L. Busch Award Committee.

Dr. Yoder holds a bachelor's degree in government from Cornell University and master and doctoral degrees in public administration from Nova Southeastern University. He has published articles and papers and spoken at several national conferences on the subject of water resource issues in south Florida.

03-16-2011     Send a link     Topics:  PTI Fellows     Print version

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 937-667-4142.

1. ENERGY STAR for Buildings

Download these materials to learn more about ENERGY STAR for Buildings and how EPA can help you save energy, save money, and help fight climate change.

• A Better Building. A Better Bottom line. A Better World [PDF]
• Quick List of ENERGY STAR Resources for Buildings [PDF]
• Tools and Resources Library

Read more    03-24-2011

For any local government looking to reduce greenhouse gas emissions within its jurisdiction, it is imperative that officials pay special attention to the buildings in the community. Opportunities to reduce the emissions in buildings are significant, since as much as 30 percent of the energy consumed in commercial buildings is often used unnecessarily or inefficiently.

Energy Efficiency Opportunities

Local governments can find energy savings through multiple efforts:

Read more    03-28-2011

PTI has issued numerous guidebooks and reports over its 40 years of service to local governments.

Contact us if you are interested in the items listed on this page. Most of these were published in 1995–2005 and are in PDF format only. No printed copies are available.

Please visit other sections of this website for recent publications, including CIO Leadership Books and our Energy Assurance Planning and Citizen Engagement guidance materials.

Geospatial Information Systems

Geospatial Systems that Support Emergency and Disaster Operations: A Case Study Guide for Local Government and Utility First Responders

Using GIS to Support Emergency Management & Homeland Security

Exploring the Synergy Between GIS & Web Services

A Practical Guide toward the Establishment of the Location Aware Enterprise

Public Safety Technology

Using GIS to Support Emergency Management & Homeland Security

Wireless E9-1-1: What Local Government Officials Need to Know

Is Photo Enforcement For You?

Watching it All Come Together: Special Events Planning

Mission Possible: Strong Governance Structures for the Integration of Justice Information Systems

How Can We Work Together? A Guidebook to Smart Response through Coordinating Local Public Safety Transportation Communications and Technology

Slow Down, You’re Going Too Fast: The Community Guide to Traffic Calming

Sustainability & Energy

Sustainable Building Technical Manual

Why Not Do it Ourselves? A Resource Guide for Local Government Officials and Citizens Regarding Public Ownership of Utility Systems

Product Stewardship: Waste Tire Management

Powerful Choices: Accessing Public Purpose Funds for Community Energy Programs in a Restructured Utility Marketplace

Roads Less Traveled: ITS for Sustainable Communities

Outdoor Lighting Manual for Vermont Municipalities

Cities and Counties: Thinking Globally, Acting Locally

Sustainable Energy: A Local Government Planning Guide for a Sustainable Future

Solid Waste Competitive Service Delivery

Establishing a Revolving Fund for Energy Efficiency

PTI Technology Solutions Awards

2007-2008 Public Safety and Emergency Management Solutions

2007-2008 Technology Solutions Awards: Telecommunications and IT

2007-2008 Technology Solutions Awards: Sustainability

2007-2008 Technology Solutions Awards: Web and E-Government

Post-2008 solutions awards are listed at this link.

Telecommunications & IT

Strategies for Building a Multi-Channel Contact Center

Wi-Fi Done Right

Wireless Broadband Opportunities for Local Governments

E-Government: Factors Affecting ROI

Piece by Piece: Seat Management Leverages Government’s Computing Infrastructure

Municipal and Utility Fiber Optics Guidebook

Tried and True: Best Practices for IT Endeavors

Local Officials’ Guide to Siting Cellular Towers

E-Government: A Strategic Planning Guide for Local Officials

Smart Permit: A Blueprint for Success

Transportation

Alternative Transportation Technology Strategies for Local Governments

Show Me the Money: A Decision Maker’s Funding Compendium for Transportation Systems Management and Operations

Performance Measurement: An Institutional Perspective From State and Local Transportation Agencies

Crossing Boundaries: On the Road to Public-Public Partnerships

Operations and Management: What Does it Mean for Local Agencies?

09-14-2011     Send a link     Topics:  Archival Publications     Print version

Public Technology Institute is pleased to announce the city and county governments designated Citizen-Engaged Communities for 2011-2013.

Government contact centers have become the face of government to the public. Local governments are challenged today to provide centralized citizen contact centers that effectively utilize new technology for fast, friendly and responsive service.

This seamless service must engage citizens through multi-channels, empower citizens by enabling direct interaction, and then demonstrate accountability through performance reporting, not just for calls but also for service delivery.

Read more    10-17-2011

PTI presented this webinar on December 14, 2011.

The infrastructure of a local community consists of many elements, including electricity transmission lines and distribution systems, gas pipelines and storage facilities, water and sewer systems, communication lines, transportation systems, medical and emergency facilities, telephone switching stations, and cell towers.

A disruption in any one asset or system — such as the electricity delivery system — could affect the infrastructure of many other critical systems and, in turn, could disrupt numerous essential services, including those that facilitate infrastructure repair and restoration.

When developing energy assurance plans, local governments will want to identify energy interdependencies at the local, State, regional, and national levels and examine how they may affect local critical infrastructures. The LEAP publication Introduction to Energy Infrastructure Interdependencies supports these efforts.

Download this publication     Play or download webinar

12-15-2011     Send a link     Topics:  2011 Events  Energy Assurance     Print version

PTI, ICMA and AGCCE presented this webinar December 7, 2011.

Pulling departments into your contact center through your CRM: Learn how local government contact centers developed good relationships with departments through the reporting capabilities of their CRM.

Can a contact center CRM be the catalyst for process improvement throughout the organization? Can a CRM help a locality to spot trends or problems in neighborhoods?

Play or download webinar

12-07-2011     Send a link     Topics:  2011 Events  Chief Information Officers (CIOs)  Citizen Engagement     Print version

PTI presented this webinar January 12, 2012.

The County of Los Angeles Geographic Information Systems (GIS) Program has developed a single, comprehensive geographic database of locations countywide.

A web-based Location Management System provides a single place to maintain this information. Agencies and the public will access it through all of the applications and maps that the County develops.

01-12-2012     Send a link     Topics:  2012 Events     Print version

Local Government Technology Predictions for 2012

January 5, 2012, Alexandria, VA—Public Technology Institute (PTI) has identified its list of technology “ins and outs” – the solutions and practices that will impact the local government marketplace in 2012.

This list is based on interviews that PTI has conducted with local government IT executives as well as representatives of the technology vendor community who work with city and county governments.

“Many of the topics on this list PTI identified in 2011 and they will gain traction in 2012. Others are new, the result of how local government technology programs have dealt with resource constraints and the consumerization of government services,” said Alan Shark, PTI Executive Director.

What’s Out and What’s In for 2012

Read more    01-06-2012

The once-a-year, members-only, national spotlight for amazing accomplishments

Entry Deadline: February 24, 2012

Public Technology Institute’s Solutions Awards competition recognizes outstanding achievements in local government application of technology that enhance community services, improve internal operations and reduce costs.

The competition is open to all PTI member local governments, with no limit to the number of entries. The award provides national recognition of accomplishments that demonstrate collaboration, innovation and dedication to public service.

Read more    01-09-2012

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 937-667-4142.

The Office of Electricity Delivery and Energy Reliability plays a major role in addressing immediate challenges to America’s energy security, while sustaining applied research into new technologies and implementing policies to meet the challenges we will face in the future.

Read more    02-01-2012

Deltek (Nasdaq: PROJ) is the leading global provider of enterprise software and information solutions for professional services firms and government contractors. For decades, Deltek has delivered actionable insight that empowers customers to unlock their business potential.

Over 14,500 organizations and 1.8 million users in approximately 80 countries around the world rely on Deltek to research and identify opportunities, win new business, optimize resources, streamline operations and deliver more profitable projects. Deltek – Know more. Do more.®

02-01-2012     Send a link     Topics:  Research Partners     Print version

To find recent press releases from PTI, visit the Press Room.

02-01-2012     Send a link     Topics:  Press Room Archives     Print version

American City & County has been the voice of state and local government since 1909. The magazine serves a powerful audience of city, county and state officials who are charged with developing and implementing government policy, programs and projects. The magazine maintains its leadership position by providing these readers with news, government trends, policy alternatives and operational solutions.

02-02-2012     Send a link     Topics:  Media Partners     Print version

PTI’s Public Safety Technology Council focuses on developing and applying practical approaches to the utilization of technology in the public safety arena.

It includes leadership teams associated with police, fire protection, emergency response, corrections and other public safety officials in localities across the nation.

Read more    02-18-2010

Dr. .(JavaScript must be enabled to view this email address) most recently was Deputy Manager of the Department of Environmental Health for the City and County of Denver. He now consults for a number of entities including PTI, the City and County of Denver and others.

Steve continues to be an outstanding leader of PTI’s Sustainability Council as an advocate for environmental and energy issues at the local level.

In 2006, the Council nominated him as its national spokesperson in energy assurance and critical infrastructure protection funded by the U.S. Department of Energy. Steve also assisted with the production of the Energy Assurance Guidelines for Local Governments with PTI’s Ronda Mosley.

Mr. Foute has won several awards including the U.S. Department of Energy’s Innovation Award, Colorado Governor’s Energy Conservation Award and the Society of Real Estate Appraisers Author’s Award. He is a Master Gardener in Pueblo County, Colorado.

He received his doctorate in Environmental Science from the University of Texas at Dallas and has served as adjunct professor at the University of Colorado’s School of Architecture and Planning.

09-01-2010     Send a link     Topics:  Strategic Advisors     Print version

PTI Staff Contact: Bennett Kobb, 202-626-2443.

PTI hosts member discussions via discussions.pti.org, a Listserv system that manages these mailing lists:

Read more    10-28-2011

PTI’s Citizen-Engaged Communities is a special designation program that will provide multi-channel government contact centers with:

• A Roadmap for Success     • Process and Technology Support
• National Recognition

Local governments are challenged today to provide centralized citizen contact centers that effectively utilize new technology for fast, friendly and responsive service.

This seamless service must engage citizens through multi-channels, empower citizens by enabling direct interaction, and then demonstrate accountability through performance reporting, not just for calls but also for service delivery.

Citizens do not differentiate contact with an elected official, a call center representative, or staff in an operational department. They are all perceived as the city response and the city service.

Read more    07-31-2008

April 23, 2009—Public Technology Institute (PTI) has named Montgomery County, Maryland an Innovation Lab for the county’s implementation of configuration management practices in a geographic information systems (GIS) environment.

PTI’s Innovation Lab program - a “mark of excellence” - recognizes a local government for the successful deployment of a technology solution or practice.

Read more    04-23-2009

The following is a successful application for Innovation Lab recognition.

Montgomery County, MD: Implementing Configuration Management Practices in GIS

Members: Read more    04-23-2009

PTI Platinum Corporate Partner

Contact: .(JavaScript must be enabled to view this email address)
Industry Solutions Manager

Read more    12-17-2009

Staff Contact: .(JavaScript must be enabled to view this email address), 202-626-2456.

An independent panel of judges has identified the winners of PTI’s 2009-2010 Technology Solutions Awards.

New: Image gallery added!

"The entries show that PTI member governments continue to be at the forefront when it comes to deploying technology at the local level," said PTI Executive Director Alan R. Shark. "As government services come under increasing scrutiny during these difficult budget times, cities and counties must continue to invest in sound technology tools and practices. In the entries that PTI received I think you will see where those investments definitely paid off."

Read more    03-29-2010

An Evolving Role

Alan R. Shark

A brief history of the rise of the CIO

Today, no private sector company would consider operating without a Chief Information Officer (CIO) or Chief Technology Officer (CTO) – yet many cities and counties continue to struggle to define what type of technology position best fits their needs and budget, as well as what type of governance structure works best. Local governments only recently began to consider such titles as CIO or CTO.

Read more    04-16-2010

by PTI Executive Director Alan Shark

Business intelligence from Web 2.0 applications can deliver strategic information, but are local governments using the information they collect effectively?

As more city and county governments experiment with better engaging residents and driving them to their central websites, many are asking how well the technology is delivering on its promise.

Read more at American City & County

08-06-2010     Send a link     Topics:  Chief Information Officers (CIOs)  Web Management & E-Government     Print version

This presentation outlines the national certification program for local government CIOs that PTI is presenting in partnership with Rutgers University's School of Public Affairs and Administration.

This 12-month certification program is designed to help executives develop the necessary skills to be a successful local government CIO, share knowledge and experience with peers and raise their professionalism as technology practitioners.

08-25-2010     Send a link     Topics:  CIO Education & Certification Programs  Chief Information Officers (CIOs)     Print version

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 202-626-2456.

An independent panel of judges has identified the winners of PTI’s 2010-2011 Technology Solutions Awards. See the awardees and abstracts of their entries at this link.

02-17-2011     Send a link     Topics:  Technology Solutions Awards     Print version

PTI Fellows Program contact: .(JavaScript must be enabled to view this email address), Executive Director, 202-626-2445.

AVI DUVDEVANI

Avi Duvdevani recently retired after nearly 40 years of public service as an IT professional, including 29 years in government service to the City of New York. He played a pivotal role in the City's technology history and was a member of the leadership team that created the City's first technology agency (now the Department of Information Technology & Telecommunications --DoITT).

Avi was DoITT's First Deputy Commissioner and also served as its (acting) Commissioner before, during and after the tragic events of 9/11. He was the first recipient of the NYC Excellence in Technology "Demonstrated Leadership in the Management of IT" Award (ETAP) in 2001 and was again recognized at subsequent ETAP awards during his seven-year tenure as CIO of the New York City Housing Authority. He was also honored for his post 9/11 leadership by the 2002 Sloan Public Service Awards as well as by the New York City Managerial Employees Association, with a Distinguished Service Award as Manager of the Year "...for dedicated and exemplary service to the people of the City of New York in a year of profound crisis."

ALAN LEIDNER

Alan Leidner's career in New York City government spanned 35 years. Trained as an urban planner, he served as IT Director for the Department of Environmental Protection and as Citywide GIS Director.

Alan was instrumental in developing NYC's GIS basemap and directed the City's Emergency Mapping and Data Center (EMDC) following the 9/11/01 attack on the World Trade Center. In 2000 Alan was awarded a Sloan Public Service Award by the Fund for the City of New York. Mr. Leidner supported NYC's membership in PTI for 25 years and continues to collaborate with PTI on geospatial matters.

GAIL ROPER

Gail Roper is the CIO for the City of Raleigh, North Carolina. Previously, she was CIO of Austin, Texas and Kansas City, Missouri.

Ms. Roper has a bachelor's degree in information systems from Albany Business College in Albany, N.Y. She is the chair of PTI's CIO Council.

BILL SCHRIER

Bill Schrier is Seattle's chief technology officer and director of the Department of Information Technology. As CTO, he sets standards and policies governing the use of IT in city government.

His responsibilities include the city's data center, electronic mail system, public safety radio system, telephone and data communications, and award-winning website and municipal TV station. Bill chairs the King County Regional Communications Board and the Puget Sound Regional Interoperability Executive Committee.

09-10-2010     Send a link     Topics:  PTI Fellows     Print version

January 1, 2011  This year Public Technology Institute celebrates its 40th anniversary. Throughout these years of service to our members we have stayed true to our goal of being the impartial go-to organization for local government technology officials.

Without the enthusiasm, support and participation of the PTI membership, PTI would not be able to carry out its important mission:

Read more    01-01-2011

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 937-667-4142.

To help local officials plan for and respond to incidents and emergencies that result in energy outages, PTI has released Version 2.0 of the Local Government Energy Assurance Guidelines.

Published in collaboration with the Department of Energy Office of Electricity Delivery & Energy Reliability (DOE/OE), this publication is available for free at this link.

Communities typically address energy emergencies from a post-disaster response and recovery point of view. The goal of Version 2.0 of the Local Government Energy Assurance Guidelines is to enable these communities to engage in pre-disaster planning and risk reduction. The Guidelines also assist jurisdictions in the recovery phase, in which vital energy sources are restored.

Read more    04-01-2011

PTI Staff Contact: .(JavaScript must be enabled to view this email address), 202-626-2456.

Members: See detailed descriptions of winning projects at this link.

Public Technology Institute (PTI) and the Alfred P. Sloan Foundation are recognizing 17 city, county and state governments as U.S. leaders in the innovative application of Web 2.0 technologies and civic/social media tools to achieve impressive results in citizen engagement, government accountability and operational efficiencies.

Read more    05-23-2011

PTI presented this webinar November 2, 2011, with the Association of Government Contact Center Employees and the International City/County Management Association.

Hurricane season is almost over and many of us are wondering what this winter will bring, remembering once-in-a-lifetime snow storms in recent years.

This webinar and discussion concerned how two call centers dealt with the effects of Hurricane Irene and how one contact center dealt with a paralyzing snowstorm in 2009.

Play or download webinar

10-28-2011     Send a link     Topics:  2011 Events  Public Safety Technology  Web Management & E-Government     Print version

Wednesday, February 8, 2012, 1:00 PM ET

What should your local government call center be tracking and what is the best way to do it? Is average talk time an important measurement? What does your abandon rate tell you? And what can aux time versus unavailable time tell you?

This free webinar will help to answer these and other questions relating to local government call center metrics. The webinar is presented by AGCCE, ICMA and PTI.

Register for this February 8 webinar

11-15-2011     Send a link     Topics:  Coming Events  Citizen Engagement     Print version

The Nonprofit Partner is a type of PTI membership. It covers all non-profit organizations and associations that wish to advance the Institute’s mission of supporting local governments.

A nonprofit partner is eligible for discount registration to the annual Technology Solutions and Innovations conference and other PTI events; newsletters and access to member-only materials on this website, including white papers, meeting reports and technical publications.

Download the Nonprofit Partner Application [PDF].

02-25-2011     Send a link     Topics:  Nonprofit Partners     Print version

Use this link to view the archives of messages posted to PTI online discussions (mailing lists).

As a member of a PTI list, you not need a password to post to the list. You do need a password to view the list archives. Unlike your pti.org website password, you can create a listserv password yourself.

See How to Use PTI Member Discussions if you are employed at a PTI member jurisdiction and wish to join one or more of the PTI mailing lists.

After login, you’ll be presented with a web interface for viewing the list archives (pictured at left).

10-28-2011     Send a link     Topics:  Help  Member Discussions     Print version

PTI Platinum Corporate Partner

Contact: .(JavaScript must be enabled to view this email address)
Government Technology Advisor

Read more    03-20-2011

Susan Cable is the Program Manager for PTI’s Citizen-Engaged Communities Designation Program. She provides expertise in performance management, organizational development, customer call center management and strategic planning, as well as web strategies, design and development.

Susan worked for the City of Corpus Christi for 15 years as director of the E-Government Services and Communications and Quality Management departments, integrating current technologies and effective communications to deliver responsive customer service and improve operational efficiencies. She was responsible for launching the City’s Internet and intranet websites and its centralized Customer Call Center.

06-26-2008     Send a link     Topics:  Strategic Advisors     Print version

November 12, 2008—Public Technology Institute (PTI) has recognized the New York City Housing Authority (NYCHA) as an Innovation Lab for its Broadband over Power Line (BPL) in-building network proof of concept.

PTI is a national, non-profit technology research and development organization created by and for cities and counties. Its Innovation Lab program – a “mark of excellence” - recognizes a local government for the successful deployment of a technology solution or practice.

Read more    11-12-2008

PTI Staff Contact: .(JavaScript must be enabled to view this email address), PTI Executive Director, 202-626-2445.

The School of Public Affairs and Administration (SPAA) at Rutgers University in Newark and Public Technology Institute (PTI) have announced the formation of a new strategic partnership in all areas of public performance management, as well as governance and technology leadership in public management.

Read more    02-18-2009

An independent panel of judges has identified the winners of PTI’s 2008-2009 Technology Solutions Awards.

“Our members continue to push the boundaries of innovation despite the economic environment,” said PTI Executive Director Alan Shark. He presented awards to the winners at the 2009 Technology Solutions & Innovations Conference & Exposition, May 12-14, 2009 in San Diego, California.

Read more    05-18-2009

Rutgers - SFSU Municipal E-Governance Survey Ranks Washington DC #1

A national survey of city websites has identified Washington, DC as the top-ranked city in the performance of municipal E-governance. The research study was conducted jointly by the E-Governance Institute, School of Public Affairs and Administration at Rutgers University-Newark, and the Department of Public Administration at San Francisco State University.

Read more    05-21-2009

PTI and American City & County presented this webinar on July 27, 2010.

This webinar explored the immediate need for local government officials to better understand how to lessen the risk of their IT/communications infrastructure becoming inoperable. The speakers reviewed the current status of several operations including public safety.

Read more    07-27-2010