Reviews

What They're Saying

"It is so exciting to have a book by and for leaders in the public sector technology space. This is a great tool for CIOs and their management teams to read together to discuss relevant issues!"

Molly Rauzi, CIO, City and County of Denver

"Modern CIOs aren't just technologists. They understand people, politics and policy, and know as much about managing bucks as managing bits. This is the user guide for tomorrow's government leaders."

Mark Stencel, GOVERNING Magazine

"The most effective technology deployments, be they in government or business, help organizations transform business processes and improve service delivery to customers. This helpful guidebook provides 30 chapters' worth of practical, enduring lessons about the challenges we face daily -- and how best to tackle them. It should be an indispensable addition to the bookshelf of any public CIO."

Paul J. Cosgrave, CIO, New York City

"As the role of the public sector CIO has increased in stature over the past decade, the materials to prepare that CIO have been sorely lacking. This book is the first comprehensive publication to successfully guide public CIOs through their various areas of responsibility, including policy, technology and management issues. Every public sector IT professional who works as a CIO or aspires to the CIO seat should invest in this exceptional read!"

Shannon Howle Tufts, PhD, Director, Center for Public Technology, UNC School of Government, University of North Carolina at Chapel Hill

"This book is a must-have reference for anyone who manages technology in the local government. A great combination of theory and practice, the contributors to this volume have fought the battles and won the wars that keep local government in the forefront of real-world technology change. Hundreds of years of combined experience in organizations large and small address the enduring issues, the current challenges and the future opportunities that technology brings to government operations that are closest to citizens. This is an important book at an important time."

Michael Armstrong, CIO, City of Corpus Christi, Texas

"The job of CIO in a city, county or state government is a lonely job. You are expected to be an expert on technology, policy, politics and public administration, but with little training or time to become educated on this broad set of disciplines. With this important new book, PTI brings much needed advice, support and companionship to the lonely government CIO!"

Bill Schrier, Chief Technology Officer, City of Seattle, Washington

by Editor, July 09 2009     E-mail this to a friend