Contents
Table of Contents
Part One: CIO Leadership & IT Governance1. CIO Leadership for Cities and Counties: An Evolving Role
Dr. Alan R. Shark
2. The New Frontier of Technology Leadership
Dr. Dena Hurst and Roderic R. Dugger III
3. Chief Information Officers: Leading Through Challenges and Change
Dr. Bruce W. Dearstyne
4. Transformation of the Local Government CTO/CIO
Dr. Norman Jacknis
5. IT Governance
John K. Beaird and Liza Lowery Massey
6. IT Consolidation: Tearing Down the Silos
Richard McKinney
7. Information Technology Governance
Adam J. Rujan
Part Two: Leadership & Innovation
8. Barcelona 2.0, A Major Business Transformation
Andreu Puig and Pilar Conesa
9. Innovation @ Work: Models that Drive Transparency, Engage Citizens and Lower the Cost of Government Operations
Vivek Kundra
10. The Incredible Pace of Incredible Change
David Behen with Judith Foy
11. Leading Innovation Creating Technology Foundations Through Regional Cooperation
George Danilovics
12. Building an Award-winning County Web Portal: A Case Study in Architecture, Collaboration, Governance and Project Management
Ivan Galic
Part Three: Technology Practices
13. Resiliency Planning and Continuity of Operations: Beyond Disaster Planning
Larry Chase
14. A CIO Perspective on Integrating Geo-Information Systems into IT
Alan Leidner
15. Network Operations and Security
Dr. Alan R. Shark
16. What Do CIOs Need to Know about Performance Measurement of E-Governance?
Dr. Marc Holzer, Aroon Manoharan and Younhee Kim
17. Project and Performance Management Tools
Avi Duvdevani with Sean Laffin
18. Cloud Computing
Mark Cleverley
19. Enterprise Resource Planning (ERP)
Michael H. Johnson, Sr.
20. Outsourcing vs. Insourcing – How to Assess, Manage and Evaluate
Clifford Clarke
21. The Greening of IT and Local Government
Mark Cleverley and Curtis Clark
22. Communications Law Issues in Technology Projects and Contract Negotiations
Frederick E. Ellrod III and Gail A. Karish
23. SaaS Gov: A Viable Public Sector Solution for Risky Times
AJ Malik
Part Four: Human Resource Leadership & Management
24. Human Resource Management: Selecting and Maintaining Great Staff
Susan Allen
25. The Selection and Retention of Information Technology (IT) Staff
Don DeLoach
26. Navigating the Grey Areas: Ethical Actions and Decisions
Liza Lowery Massey
Part Five: Knowledge & Records Management
27. Knowledge Retention
Linda Blankenship
28. Evolving State of Records Management
Kimberly Nelson
29. E-Discovery
Gail A. Karish and Kenneth A. Brunetti
30. Proper Management of Electronically Stored Information (ESI) Requires Collaboration of Technical and Legal Expertise
Frank Maguire
by Editor, July 16 2009 E-mail this to a friend
